Last updated October 2026
Short version: we collect your name, email, and phone number so we can deliver what you bought or signed up for, hold the calls you book, and email or text you about clinical training. We don't sell your data. You can leave at any time.
stopguessingpt.com and performancerehab.co are operated by Tensei LLC, a limited liability company organized in Delaware, doing business as Performance Rehab Authority. Tensei LLC is the controller of the personal data described below, and this policy covers both sites. Contact us at support@performancerehab.co.
When you fill in a form: your name, email address and phone number, and on some forms your profession.
When you book a call: the scheduling tool records your name, email address, phone number, the time you choose, and any answers you give to its questions.
When you buy: our payment processor collects and processes your payment details. We never see or store your card number. We receive only the outcome of the payment, the amount, and the billing name and email attached to it.
Automatically: standard server logs and aggregate analytics: pages viewed, approximate region, referring site, browser type. We also use the Meta (Facebook) pixel, which records the pages you visit and whether you sign up, book a call, or buy, so we can measure which of our ads work and show ads to people who have visited.
To deliver your purchase, to unlock the community access included with it, to register you for free trainings and events and send you the join link and reminders, to hold and confirm calls you book, to provide support, and to send you clinical training emails and, if you agreed, text messages. The lawful basis is performance of a contract for delivering purchases, community access, registrations, bookings and support, and consent for marketing email and texts.
We use a small number of service providers, each for one specific purpose and each bound to use your information only to provide that service to us:
We do not sell your personal information, and we do not share it with data brokers. Under some state laws, including California's, sending it to Meta for advertising counts as "sharing". To opt out, email us and we will stop, or use your Facebook ad settings. If you want to know which specific providers we use, email us and we will tell you.
Buying the book, or registering for a free training or event, opts you into our clinical training emails. Every one has an unsubscribe link and it works immediately. Unsubscribing does not affect your access to anything you bought.
So we can reach you if there's a problem delivering your purchase, call you at a time you booked, and, if you've agreed to texts, send you event join links, reminders, and occasional messages about training. We don't sell it, and we don't cold-call people who bought a book.
If you agree to receive texts, we use your mobile number only to send you the messages described in section 11a of our Terms. Reply STOP to any message to stop them, or HELP for help. We never share your agreement to receive texts with anyone, and we do not share your mobile number with third parties or affiliates for their own marketing or promotional purposes. The provider that delivers our texts uses your number only to send them for us.
Customer records for as long as you have access to what you bought, plus the period required for tax and accounting purposes. Marketing contacts, including event registrations and call bookings, until you unsubscribe or ask us to delete you.
You can ask us to show you what we hold, correct it, delete it, or stop emailing or texting you. Email support@performancerehab.co and we'll action it within thirty days. If you're in the EU/UK or California, you have additional statutory rights, including the right to object to processing and, in California, the right to know and to delete, and the same address is the way to exercise them.
Our sites use what they need to function and to count visits, plus the Meta pixel's cookies described above, which measure our ads and let us show ads to past visitors. Embedded videos and the booking calendar load from their own providers, which may set their own cookies. Blocking third-party cookies or using an ad blocker stops the pixel and does not affect your purchase. Our payment processor sets its own cookies on the checkout page it hosts, which are necessary for fraud prevention.
Traffic is encrypted in transit. Download links for purchases are cryptographically signed so they can't be guessed, and they stop working if the order is refunded. No system is perfectly secure, but we don't hold card data, which removes the thing most worth stealing.
Our sites are for licensed and student clinicians and are not directed to anyone under 18. We do not knowingly collect personal information from anyone under 18. If you believe a minor has given us their information, email us and we will delete it.
We'll update the date above when this changes. Material changes affecting how we use your data will be emailed to you.